Shipping policy

Shipping Policy

Thank you for shopping with Moones. We are pleased to offer free shipping on all orders.

Processing Time:
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped.

Shipping Time:
Delivery typically takes between 5 to 10 business days, depending on your location. Please note that shipping times may vary slightly during peak seasons or due to unforeseen circumstances beyond our control.

Shipping Cost:
We offer free standard shipping on all orders, no minimum purchase required.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery at any time.

If you have any questions or concerns regarding your order, please contact our customer service team at hey@moones.co, and we’ll be happy to assist you.